Launch, monitor, and manage multiple programs from a single dashboard. Assign teams, track funding, and ensure consistency in delivery.

Track every touchpoint, update case notes, assign tasks, and coordinate across departments or providers.

Design branded, multilingual forms that collect the exact information you need—while keeping the experience seamless for your applicants.

Use customizable, AI-assisted rules to automatically assess eligibility. Improve accuracy, reduce manual review time, and ensure equitable access.

Build and manage referral networks with ease. Send, track, and rate referrals, all while ensuring clients don’t fall through the cracks.

Send texts, emails, or phone calls directly from the client profile. Maintain a full communication history while safeguarding sensitive data.

Enable direct payments via check, ACH and prepaid cards with full auditability.

FORWARD’s built-in fraud prevention tools use automation and AI to flag duplicates, anomalies, and high-risk entries before funds are disbursed.

Generate audit-ready reports, track outcomes, and visualize performance with maps, charts, and dashboards.