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Resources to Help You Deliver More Impact
Running programs in the public and nonprofit sector is harder than ever—budgets are tight, compliance requirements are strict, and staff are stretched thin. The FORWARD Resource Hub brings you the knowledge and tools you need to navigate these challenges with confidence.


How to Streamline Eligibility Determination for Faster, Fairer, and More Accurate Program Delivery
Learn how governments and nonprofits can simplify eligibility determination to reduce staff burden, accelerate program delivery, and improve accuracy and accountability.
3 days ago4 min read


How to Optimize Forms to Increase Access and Equity in Public Programs
Learn how governments and nonprofits can design inclusive, multilingual, mobile-friendly forms that improve access, reduce staff burden, and build trust with communities.
4 days ago4 min read


How to Optimize Forms, Data, and Eligibility
How governments and nonprofits can optimize forms, data, and eligibility to deliver programs faster, more equitably, and with full...
Sep 302 min read


Building Community Trust and Delivering $7M in Support to Survivors of Domestic Violence with Los Angeles County
Program Overview The Los Angeles County Department of Consumer and Business Affairs (DCBA) partnered with FORWARD to launch the...
Aug 202 min read


How Washington State Department of Social and Health Services Standardized Grantee Reporting with FORWARD
The Washington State Department of Social and Health Services (DSHS) sought to launch a state-wide housing stabilization program to...
Aug 202 min read


How Multnomah County Simplified Online Application for Benefits by 80% With FORWARD
FORWARD’s innovative solution streamlined Multnomah County’s benefits application process, reducing complexity and increasing...
Aug 202 min read


Transforming Cash Aid Delivery: Where Community Partnerships Meet Cutting-Edge Technology
The Los Angeles County Empower_u Program is breaking new ground in providing direct relief to residents at risk of displacement....
Aug 201 min read


St. Louis Enhances Program Participation by 37% with FORWARD’s Multi-Program Solution
St. Louis, Missouri, home to 300,000 residents, including a 45% African American population and 24% low-income households, faces...
Aug 203 min read


How Harris County Streamlined Technical Assistance Provider Management and Tracking with FORWARD
Harris County, Texas, with a population exceeding 4.7 million, faced significant economic challenges due to the COVID-19 pandemic,...
Aug 203 min read


How Maria, a Mother and Breast Cancer Survivor, Accessed Vital Resources with the Multnomah Common Application
Maria is a busy mother to a 6-year-old, a full-time worker, and a breast cancer survivor. With so much on her plate, managing childcare,...
Aug 202 min read


Maximizing Public Program Impact With a Limited Workforce
Local government leaders face an ongoing challenge: delivering essential programs with constrained budgets and limited staff. As...
Aug 204 min read


Stopgap or Systems Change? The Role of Funders in Disaster Response
Why Philanthropy Is Emerging as a Key Player in Disaster Relief When disaster strikes, communities by default look to the government for...
Aug 203 min read


Investing in Community Wellness: Lessons from Our Conversation with Dr. Monica Soni, CMO at Covered California
At FORWARD, we’re advancing innovation in public health because stronger, healthier communities can’t wait. That’s why we were honored to...
Aug 203 min read


How Atlanta Is Preserving Legacy Homeownership Through Equitable Policy and Community Trust
Across the country, cities are struggling to grow responsibly—without displacing the very residents who built their communities. In this...
Aug 193 min read


How to Launch an Anti-Displacement Housing Relief Program
Rising property taxes and accelerated urban development are creating a housing crisis for long-standing residents in cities across the...
Jul 253 min read


Scaling Government and Nonprofit Programs Without Increasing Overhead
Running a public program with limited staff and growing demand? You’re not alone. For governments and nonprofits, the challenge isn’t...
Jul 192 min read


Budgeting for Smarter Systems and Stronger Communities
Local government leaders and nonprofit executives face increasing pressures from tightening budgets, growing community needs, and...
Jun 253 min read


How the City of Milpitas Streamlined Housing and Business Relief Program Administration Across Departments with FORWARD
The City of Milpitas, in the heart of Silicon Valley, is home to over 80,000 residents. Despite the area’s tech-driven economy, rising...
Dec 5, 20243 min read


Strategies and Tools to Increase Government Operational Efficiency Across Verticals
“Working with FORWARD just makes [administering programs] a lot easier, I envision the Staples Red Button that says ‘Easy’ on it and...
Nov 13, 20241 min read


Enhance Public Assistance Access: Strategies to Transform Eligibility and Enrollment
“What Multnomah County has done, which is quite different from other places, is look at the problem from the perspective of the resident...
Oct 16, 20241 min read
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