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You Lead, We Handle the Rest

FORWARD Pro is a fully managed program administration for governments, nonprofits, and funders that deliver aid programs faster, with expert support every step of the way.

300k+

Clients supported by
FORWARD

$1B+

In program funding managed by FORWARD

Meet FORWARD Pro

With FORWARD Pro, you don’t just get a platform—you get a team. From program design to payment distribution, we handle the day-to-day administration so your staff can stay focused on strategy, oversight, and community outcomes.

Expert-Run Programs, From Design to Distribution

Faster Launches Without the Overhead

Built-In Accuracy, Equity, and Compliance

Real-Time Insights Without the Manual Work

300k+

Clients supported by
FORWARD

$1B+

In program funding managed by FORWARD

Meet FORWARD Pro

With FORWARD Pro, you don’t just get a platform—you get a team. From program design to payment distribution, we handle the day-to-day administration so your staff can stay focused on strategy, oversight, and community outcomes.

Expert-Run Programs, From Design to Distribution

Faster Launches Without the Overhead

Built-In Accuracy, Equity, and Compliance

Real-Time Insights Without the Manual Work

300k+

Clients supported by
FORWARD

$1B+

In program funding managed by FORWARD

What We Do For You

We manage your program, you focus on the big picture. 

We work with you to define program rules, set eligibility criteria, and build clear, accessible applications.

Design and Configure Your Program

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We handle intake, document collection, and verification through multilingual, mobile-friendly forms.

Manage Application Intake and Review

Our workflows streamline reviews and apply logic to determine eligibility with speed and precision.

Ensure Accurate Eligibility Determination

Built-in validation, duplicate detection, and audit trails help ensure fair, compliant distribution.

Prevent Fraud and Errors

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Data Processing

We support multiple payment methods and ensure timely, transparent disbursement.

Distribute Payments Securely

Access real-time dashboards and funder-ready reports for complete transparency.

Deliver Reporting and Compliance Support

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Audit-Readiness for Compliance and Reporting

100%

Trusted by Leading Governments and Nonprofits Nationwide

See how New York State, Los Angeles County, St. Louis, Atlanta and 1,500 other governments and nonprofits are using FORWARD to

50%

Reduction in Manual Admin Work

3x

Faster Program Launch

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Smarter Case Management for 
Frontline Teams

FORWARD Pro is a fully managed program administration for governments, nonprofits, and funders that deliver aid programs faster, with expert support every step of the way.

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FORWARD security certification that protect our clients and their communities:

CCPA Compliance Badge_edited.jpg

FAQs

  • FORWARD Pro is a fully managed program delivery service for governments and nonprofits. We provide the technology and the team to help you run standard programs like grants, direct cash assistance, and relief benefits.

  • We specialize in high-volume, time-sensitive programs such as:

    • Direct cash assistance

    • Rental and housing relief

    • Small business grants

    • Utility relief

    • Workforce stipends

    Nonprofit and CBO grantmaking

  • Most FORWARD Pro programs go live in under 4 weeks. Our pre-built templates and experienced team accelerate setup without sacrificing accuracy or equity.

  • Yes. Our team provides multilingual applicant support via phone, email, and chat—reducing volume for your staff and improving applicant experience.

  • Absolutely. FORWARD Sync meets strict security standards:

    • SOC 2 Type II

    • HIPAA- and CCPA-compliant

    • MFA login and secure access controls

  • Absolutely. We provide a real-time dashboard so you can monitor applications, disbursements, and equity metrics at a glance. You also get exportable reports and funder-ready documentation.

  • Yes. While we use proven templates to save time, we tailor eligibility rules, review logic, and communications to your specific program goals.

  • You’ll have a dedicated program manager and access to our operations, applicant support, and reporting teams. We’ve run hundreds of successful programs and are here to ensure yours is too.

FORWARD security certification that protect our clients and their communities:

CCPA Compliance Badge_edited.jpg

Improve Client Outcomes

Empower Frontline Teams

Boost Accountability & Reporting

Streamline Case Management

Meet FORWARD Pro

With FORWARD Pro, you don’t just get a platform—you get a team. From program design to payment distribution, we handle the day-to-day administration so your staff can stay focused on strategy, oversight, and community outcomes.

FORWARD Brand Shapes - SVG_edited.png

Deliver Relief Without Delay

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Partner with FORWARD to launch faster, serve more people, and stay fully compliant, without overloading your internal staff.

Image by Todd Quackenbush

Deliver Relief Without Delay

Partner with FORWARD to launch faster, serve more people, and stay fully compliant, without overloading your internal staff.

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FORWARD Brand Shapes - SVG_edited.png
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