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300k+
Clients supported by
FORWARD
$1B+
In program funding managed by FORWARD
Audit-Readiness for Compliance and Reporting
100%
Trusted by Leading Governments and Nonprofits Nationwide
See how New York State, Los Angeles County, St. Louis, Atlanta and 1,500 other governments and nonprofits are using FORWARD to
50%
Reduction in Manual Admin Work
3x
Faster Program Launch
Built for Public Sector & Nonprofit Program Management
Oversee all your initiatives from one central system.
No-Code Application Builder
Easily create and launch digital intake forms
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No-Code Application Builder
Easily create and launch digital intake forms
FAQs
FORWARD Direct is a turnkey program administration platform built for governments, nonprofits, and funders. It simplifies every step of program delivery—from application intake to reporting—so teams can launch and manage public programs faster, with less manual work.
FORWARD Direct is built for:
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Local and state governments managing relief, housing, or economic development programs
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Nonprofits and CBOs administering services or distributing funds
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Philanthropic funders supporting or operating community-based initiatives
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Most customers can launch a program within 3–6 weeks, depending on complexity—3x faster than traditional timelines. Our no-code form builder and configurable workflows make it easy to get started without a lengthy IT process.
Yes. FORWARD Direct is designed for multi-program oversight, allowing you to manage different initiatives, departments, or funding streams all in one centralized dashboard.
Absolutely. We know trust is critical, especially when managing sensitive community data. FORWARD Program HQ is built with government and nonprofit compliance standards at its core.
Our Security Features:
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SOC 2 Type II – Independent certification of our data security, availability, and processing integrity
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HIPAA-Compliant – Protects sensitive health-related client data
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CCPA-Compliant – Meets California Consumer Privacy Act standards for data privacy
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Multi-Factor Authentication (MFA) – Adds an extra layer of protection for all user logins
Your data—and your constituents’ data—is protected at every step.
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Yes. Program HQ supports customizable intake forms, approval flows, notifications, and eligibility logic—no coding required. Pro and Enterprise tiers include even more advanced configuration options.
FORWARD Direct includes real-time dashboards, exportable reports, and compliance-ready templates. You can track disbursements, application statuses, demographic data, equity metrics, and more.
Yes. Our applicant experience is designed to be mobile-first, multilingual, and ADA-compliant, helping you serve more people with fewer barriers.
Every FORWARD customer receives dedicated onboarding and ongoing support. We also provide documentation, training sessions, and access to a customer success team that understands government and nonprofit workflows.
Yes! We offer access to a sandbox environment so your team can test the platform before committing. Click here to start your free trial!
FORWARD security certification that protect our clients and their communities:
