Running a public program with limited staff and growing demand? You’re not alone. For governments and nonprofits, the challenge isn’t just delivering services—it’s doing it faster, smarter, and more equitably without adding administrative burden. In our recent webinar, “Scaling Impact, Not Overhead: Smarter Operations for Government and Nonprofit Programs,” FORWARD’s Senior Program Systems Strategist, Em Coffman , walks through best practices and technology solutions to hel

Local government leaders and nonprofit executives face increasing pressures from tightening budgets, growing community needs, and uncertainties around future funding. Strategic investments in technology can help organizations efficiently manage these challenges, maintain high-quality service delivery, and sustain positive community impact. This actionable guide equips elected officials, city and county managers, directors of human services, economic development directors, and

The City of Milpitas, in the heart of Silicon Valley, is home to over 80,000 residents. Despite the area’s tech-driven economy, rising living costs have placed pressure on essential workers and longtime residents at risk of displacement. To address these challenges, the city committed to providing financial support for small businesses and residents in need. The Milpitas Office of Economic Development and Strategic Initiatives and Office of Housing partnered with FORWARD to d

“Working with FORWARD just makes [administering programs] a lot easier, I envision the Staples Red Button that says ‘Easy’ on it and...

“What Multnomah County has done, which is quite different from other places, is look at the problem from the perspective of the resident who needs the help rather than the perspective of the agency that delivers the help.” Stephen Goldsmith, Derek Bok Professor of the Practice of Urban Policy at Harvard’s Kennedy School Every year, billions in public aid go unclaimed. FORWARD simplifies the application process for state and local assistance programs, ensuring efficient and