Strategies and Tools to Increase Government Operational Efficiency Across Verticals

“Working with FORWARD just makes [administering programs] a lot easier, I envision the Staples Red Button that says ‘Easy’ on it and things get done. It’s been a great partnership.“

– Alex Andrade, Director of Economic Development at the City of Milpitas, CA

Government leaders frequently encounter significant challenges when managing multiple programs across various departments, such as limited capacity, fragmented data and processes, and difficulty tracking results.

In this webinar, we will share proven strategies to streamline the management of diverse programs, from housing assistance to small business support, and delivered measurable improvements in participation rates, resource efficiency, and overall outcomes.

Implement Best Practices to Boost Operational Capacity: Discover proven strategies and tools for efficiently managing multiple programs, from design and implementation to award distribution and reporting, all while preventing team burnout and maximizing cost-effectiveness.

Improve Applicant Experience and Access to Resources: Explore tools and strategies that simplify the application process for residents, making it easier to access and apply for various programs.

Real-World Success Stories and Practical Applications: Explore the real-world case study of how the City of Milpitas, CA partnered with FORWARD to increase program operational efficiency and improve the constituent government experience.

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