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Form Builder

How to Use Form Language Settings

How to use form language settings while testing your form in FORWARD Direct.

When Should I Use This?


Use form language settings when you are:

  • Testing form layout and flow in Preview (Toggle) 

  • Checking how applicant-facing fields appear when you switch languages using the English dropdown 

  • Preparing to publish changes and wanting to confirm the form is ready before activation


Step-by-Step Instructions


  1. In the form editor, turn on Preview (Toggle)

  2. While in Preview, click the English dropdown

  3. Select a language from the available options to view the form in that language. 

  4. Review the form layout and flow while in Preview.


Common Mistakes to Avoid


  • Trying to switch languages outside of Preview (Toggle) (language switching is documented specifically in Preview). 

  • Assuming changes are live after clicking Save Changes (Save Changes does not make updates visible to applicants). 

  • Activating a program before the form is complete and published (this can expose sections and fields that are not configured).


Best Practices for FORWARD Direct Users


  • Use Preview (Toggle) to test updates before you publish, so you can confirm the form’s layout and flow. 

  • Use Save Changes to save updates without making them visible to applicants, then use Publish (Blue button) when you’re ready to make updates live. 

  • Before activating a program, ensure the FORM is complete and published.


FAQ


How do I change the form language while testing?

Turn on Preview (Toggle), then click the English dropdown and select a language from the available options. 


Does “Save Changes” update what applicants see?

No. Save Changes saves updates to the form without making them visible to applicants. 


When do my form updates go live?

Updates go live when you click Publish (Blue button), which applies all saved updates to the form. 


Why should I use Preview before publishing?

Preview (Toggle) lets you view and test changes to ensure proper layout and flow, including checking different languages using the dropdown. 


What’s the risk of activating a program before the form is ready?

Launching a program with a FORM that is not complete can expose sections and fields that are not configured for your program. 

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